Last updated: 14 October 2026
clvrminds respects your privacy and is committed to protecting the personal information you provide when using our websites, mobile applications, learning services and other clvrminds services, including clvrFOOD.
This Privacy Policy explains what information we collect, how we use and protect it, how photographs and Moments are managed, how authorised personnel may access content, and the choices and rights available to you.
By using our services, you acknowledge that your personal information will be handled as described in this Privacy Policy, subject to applicable law and any consent requirements.
When you register for or use clvrminds services, including clvrFOOD, we may collect:
Where location-based features are offered, location information may be processed with your permission to provide relevant nearby places, services, content or offers.
You may manage applicable device permissions through your device settings.
clvrFOOD allows eligible users to capture, import, save and share photographs, captions, locations and other content through features such as Moments.
Where available, you may choose between the following visibility settings.
Public Moments may be displayed to other clvrFOOD users and may include your photographs, nickname, captions, selected places and other information associated with the content.
Other users may be able to view, like, save or share Public Moments through available features.
Your nickname may also be displayed alongside Public Moments and may link to a gallery of your publicly visible content where this feature is available.
Only Me Moments are intended to be visible to you and are not displayed to other community members through ordinary public discovery features.
However, Only Me does not mean that content is inaccessible to authorised clvrminds personnel.
Authorised Control Room personnel may access and view Public and Only Me Moments when performing legitimate operational, support, moderation, safety, security or investigation duties.
This may include reviewing content for compliance with our Terms of Use, responding to support requests, investigating suspected misuse and maintaining the integrity of the service.
Such access is subject to authentication, assigned roles, operational scope, confidentiality obligations and accountability controls.
Authorised personnel may view photographs directly through Control Room without a separate inspection request or manually entered reason for each photograph. Access to original photographs is automatically recorded in the system's audit trail.
Only Me content remains private from other community members. Authorised operational access does not make that content publicly available.
clvrminds does not intentionally publish Only Me content to the community without an action by you to make it public, except where disclosure is required or permitted by applicable law.
Some guest content may be stored locally on your device. Removing the application, clearing application data or changing devices may result in the loss of locally stored content.
Registered clvrFOOD users are allocated a standard 250 MB Moments photo storage allowance per account.
This allowance applies collectively to photographs stored under both Public and Only Me Moments.
The following storage management rules apply:
Reaching the storage limit does not, by itself, cause existing photographs to be deleted.
Users may free storage by deleting photographs or Moments through available features, subject to any applicable legal, security or moderation retention requirements.
Photographs may also cease to count against the allowance when they are deleted under the applicable retention policy.
Storage allowances and related features may be revised as our services develop. Material changes affecting users will be communicated where appropriate.
Photographs stored through clvrFOOD Moments are subject to a standard retention period of 12 months from their original upload date, unless a different period is required or permitted by applicable law or a legitimate retention requirement.
This applies to both Public and Only Me photographs.
Under this policy:
Deleting a photograph from active service storage does not necessarily remove it immediately from backups, security records or other systems where limited retention is reasonably necessary.
Where applicable, such remaining copies will be handled according to relevant retention and security requirements.
The storage allowance and retention period are separate rules. Reaching 250 MB prevents additional uploads but does not automatically delete existing photographs. The 12-month retention period determines when photographs become eligible for scheduled deletion.
For photographs uploaded before this retention policy takes effect, clvrminds will provide appropriate advance notice and a reasonable opportunity to preserve content before applying automatic deletion.
clvrFOOD is designed primarily for food discovery, food experiences, places to eat and related community sharing.
To maintain a safe, relevant and trustworthy community, user-submitted content may be subject to automated and/or human moderation.
Both Public and Only Me content may be reviewed by authorised clvrminds Control Room personnel for legitimate operational, moderation, safety, security, investigation and Terms of Use enforcement purposes.
Content may be reviewed where necessary to determine whether it complies with our published community rules.
Content that may be restricted or removed includes:
Depending on the circumstances, clvrminds may decline publication, restrict visibility, suspend or remove individual Moments, or take action against an account.
A minor or isolated content violation will not necessarily result in account suspension.
Serious or repeated violations may result in temporary or indefinite account suspension following appropriate investigation and review.
Where necessary, authorised personnel may review other content associated with the same account to investigate suspected serious or repeated violations.
Moderation decisions will be handled according to applicable policies, operational procedures and legal requirements.
Automated systems may assist moderation, but clvrminds retains responsibility for its moderation processes.
Access to user content and personal information through the clvrminds Control Room is restricted to authorised personnel performing legitimate assigned duties.
Authorised personnel may include the business Owner and designated members of the clvrminds operations, administration, support, safety or moderation team.
Authorised Control Room personnel may view Public and Only Me photographs directly through the Control Room interface for legitimate operational purposes.
Where access is permitted, photograph thumbnails may load automatically, and selecting a photograph may display its original image.
A separate manual inspection request, justification form or confirmation is not required for each routine authorised viewing.
Photograph access remains subject to:
Authorisation to view a photograph does not automatically grant permission to change account details, manage memberships, alter privileged roles or perform unrelated administrative actions.
Access to original photographs is automatically recorded through backend audit controls.
These records support accountability, security monitoring, investigation of suspected misuse and compliance with operational requirements.
Authorised viewing may proceed without requiring personnel to manually enter a reason for every photograph, provided the required access controls and audit requirements are satisfied.
Personnel accessing user content are subject to applicable confidentiality obligations and operational controls.
Unauthorised downloading, copying, screenshots, forwarding, publication, disclosure or personal use of user photographs and private information is prohibited.
clvrminds may investigate suspected misuse of access privileges and take appropriate action, including revocation of access or contractual or disciplinary measures where justified.
Authorised Control Room access does not change the visibility of Only Me photographs to other community members.
We may use personal information to:
We will handle personal information for appropriate purposes and in accordance with applicable legal requirements.
Certain clvrFOOD features use location information to provide experiences such as nearby food discovery, relevant places and country-aware content.
Where required, location access is subject to your device permissions.
You may disable location access through your device settings, although some location-dependent features may become unavailable or less accurate.
Where you choose to associate a Public Moment with a particular place, relevant location or place information may be displayed with that Moment.
clvrminds may use third-party service providers for functions such as:
These providers may process information as necessary to deliver their services, subject to applicable contractual, privacy and security arrangements.
Third-party websites, merchants, restaurants and services linked from clvrminds operate independently and may have their own privacy practices.
clvrminds does not sell your personal information.
We may disclose information where reasonably necessary to:
Information you intentionally publish through Public Moments may be visible to other users and may be shared through available features.
We cannot guarantee the removal of copies that other people have independently saved or distributed outside our services.
Access by authorised clvrminds personnel for legitimate internal operational purposes does not, by itself, make private content publicly available.
clvrminds takes reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, disclosure, misuse, alteration and loss.
These measures may include:
No internet-based service or electronic storage system can guarantee absolute security.
Users are encouraged to protect their account credentials and promptly report suspected unauthorised access.
Apart from the specific Moments photograph retention policy, personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to operate our services, resolve disputes, maintain security or comply with applicable legal requirements.
Different categories of information may have different retention periods.
Some information may remain temporarily in backups, audit records or security records where reasonably necessary.
Where information is no longer required, clvrminds will take appropriate steps to delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
Subject to applicable law and operational requirements, you may contact clvrminds to request access to, correction of or deletion of your personal information.
Where supported by the service, you may manage:
You may withdraw consent where applicable, subject to legal or contractual limitations and the consequences of withdrawing consent for particular services.
Requests for access, correction, deletion or withdrawal of consent may require identity verification.
Deletion requests may be subject to legitimate legal, security, investigation or retention requirements.
clvrminds services are not intended to knowingly collect personal information from children where parental or guardian consent is required by applicable law.
Where age restrictions or parental consent requirements apply, access to particular services or features may be restricted.
If we become aware that personal information has been collected contrary to applicable requirements, we will take appropriate action.
clvrminds services may be accessed from different countries and may rely on service providers operating in different jurisdictions.
Personal information may be processed or stored outside the country in which a user is located.
Where personal information is transferred across borders, clvrminds will take reasonable steps to comply with applicable data protection requirements and implement appropriate safeguards.
We may update this Privacy Policy as clvrminds and clvrFOOD develop, including when we introduce new features, modify storage or retention arrangements, or respond to legal or operational requirements.
The latest version will be made available through our services with an updated effective date.
Where changes materially affect the handling of personal information, we may provide additional notice or obtain consent or acknowledgement where required.
Changes affecting previously uploaded private content or introducing automatic deletion will be communicated with appropriate notice before the relevant changes take effect.
For questions about this Privacy Policy, personal information, privacy rights or data protection requests, please contact:
clvrminds
Singapore
Email: support@clvrminds.com
Website: https://clvrminds.com
We will review privacy-related requests and respond in accordance with applicable requirements.
Last updated: 15 October 2026
These Terms of Use govern your access to and use of clvrminds websites, mobile applications, learning services and other features and services, including clvrFOOD.
By creating an account or using our services, you agree to these Terms of Use and acknowledge our Privacy Policy.
If you do not agree with these Terms, you should not create an account or use features that require acceptance of these Terms.
clvrminds provides digital discovery, information, learning, community, offers and other services designed to help users discover useful content, places, businesses, products and services.
clvrFOOD provides food and place discovery features that may include nearby discovery, search, saved items, favourites, photographs, Moments, community content, merchant information, offers and related features.
You agree to use our services lawfully and responsibly and not to misuse, interfere with, damage, disrupt or attempt to gain unauthorised access to our services, systems or other users' accounts.
Some clvrminds and clvrFOOD features require an account or membership.
You are responsible for maintaining appropriate security over your account and providing accurate information where required.
You must not impersonate another person, misuse another person's account or deliberately provide misleading identity information.
clvrminds may restrict, suspend or terminate access where reasonably necessary to protect users, enforce these Terms, comply with legal requirements or protect the security and integrity of our services.
Where an account is suspended following a confirmed serious content violation, reinstatement is subject to review and approval by the clvrminds Owner.
Account suspension does not automatically result in account deletion.
Certain clvrFOOD features may be available without registration.
Guest features, limits and locally stored information may differ from those available to registered members.
Guest information stored only on a device may be lost if the application is removed, application data is cleared, the device is replaced or other device-level changes occur.
Membership may provide additional functionality such as increased limits, account-based saves, sharing, community participation, personalised features and other member privileges.
clvrFOOD may allow you to capture, import, save, upload, submit or share photographs, captions, Moments, location information and other content.
You remain responsible for content you submit.
You should only submit content that you have the right to use and share.
clvrFOOD Moments are intended primarily for food discovery, dining experiences, food-related places and related community sharing.
Examples of appropriate content include:
Content should be relevant, lawful, respectful and appropriate for the community.
You must not knowingly upload, submit, publish or store content through clvrFOOD Moments that:
These content rules apply to both Public and Only Me Moments.
Selecting Only Me does not exempt content from applicable service rules or authorised moderation.
Where clvrFOOD provides privacy choices, you are responsible for selecting the appropriate visibility setting before saving or posting content.
Public Moments may be displayed to other clvrFOOD users.
Information associated with a Public Moment may include photographs, captions, selected places, locations, your nickname and other information presented with the content.
Other users may be able to view, like, save or share Public Moments through available features.
Where supported, selecting a creator's nickname may open a public gallery displaying that creator's publicly visible Moments.
Only content eligible for public display will appear in such a gallery.
Only Me Moments are intended to remain hidden from other community users through ordinary public discovery features.
However, Only Me does not mean that the content is inaccessible to clvrminds personnel.
Authorised clvrminds Control Room personnel may access and review both Public and Only Me Moments where reasonably necessary for content moderation, user safety, security, investigating suspected violations, enforcing these Terms or complying with applicable law.
Authorised personnel may view photographs directly through Control Room without a separate manually entered inspection reason. Access to original photographs is subject to authentication, operational scope and automatic backend auditing.
Such access is restricted to legitimate operational purposes and subject to appropriate confidentiality and accountability controls.
clvrminds does not intentionally publish Only Me content to the community without an action by you to make it public, except where disclosure is required or permitted by applicable law.
A suspended or blocked Only Me Moment cannot be made Public until the applicable moderation restriction is lifted.
Registered clvrFOOD users are allocated a standard 250 MB Moments photo storage allowance per account.
This allowance is shared across photographs stored under Public and Only Me Moments.
Storage management operates according to the following rules:
Reaching the storage limit does not automatically delete existing photographs.
Users may free storage by deleting photographs or Moments through available features, subject to applicable retention requirements.
Storage allowances and related features may be revised as the service develops, with appropriate notice where material changes affect users.
Photographs uploaded to clvrFOOD Moments are subject to a standard retention period of 12 months from their original upload date.
This applies to Public and Only Me photographs.
Under this policy:
Deletion from active storage may not immediately remove temporary copies in backups, audit records or other systems where limited retention is reasonably necessary.
Reaching the 250 MB storage limit does not shorten the applicable retention period.
For photographs uploaded before this policy takes effect, clvrminds will provide appropriate advance notice and a reasonable opportunity to preserve content before applying automatic deletion.
Users should maintain their own copies of important photographs rather than relying on clvrFOOD as a permanent photo-storage service.
A seven-day moderation response period is separate from the photograph retention period. It does not establish an automatic deletion deadline.
You retain ownership of content you create and submit.
By uploading content to clvrFOOD, you grant clvrminds a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce and format that content as reasonably necessary to provide the selected service features, maintain security, conduct authorised moderation and comply with applicable legal obligations.
For Public Moments, this licence also permits clvrminds to display and distribute the content through clvrFOOD's public discovery, gallery and sharing features.
This licence does not transfer ownership of your content to clvrminds.
clvrminds will not use an identifiable user's photographs in external advertising campaigns without appropriate permission or another lawful basis.
Where supported, you may delete content or change its privacy setting, subject to applicable retention, security and legal requirements.
User-contributed content may be subject to automated and/or human review for safety, relevance, authenticity and compliance with these Terms.
Authorised Control Room personnel may review Public and Only Me content for legitimate moderation and enforcement purposes.
clvrminds uses proportionate moderation measures according to the nature and seriousness of a suspected or confirmed violation.
Where content is ambiguous, potentially inappropriate or unrelated to food discovery, clvrminds may temporarily suspend the individual Moment while it is reviewed.
Examples include personal or family photographs that appear unrelated to the purpose of clvrFOOD, or content where a possible violation cannot yet be confidently determined.
When a Moment is suspended:
A user is not required to respond.
Following review, authorised personnel may decide to Resume or Block the Moment, whether or not a response was received.
Expiry of the seven-day response period does not automatically establish a violation, block the Moment, suspend the account or delete content.
Where a suspended Moment is found acceptable, or a restriction is reversed following review, clvrminds may Resume the Moment.
Resuming a Moment:
Where a serious content violation is confirmed, including prohibited nude or sexually explicit content, clvrminds may Block the affected Moment.
Blocking a Moment:
For confirmed serious violations, clvrminds may also suspend the associated user account.
Moment blocking and account suspension are separate enforcement actions, each subject to appropriate authorisation and recordkeeping.
Where serious content requires immediate action, clvrminds may apply appropriate restrictions without waiting for the seven-day ambiguous-content response period.
When an account is suspended for a confirmed serious content violation:
Account suspension does not automatically delete the user's account or all associated information.
A suspended user may contact clvrminds through the available Support channel to provide an explanation, apology or appeal.
The clvrminds Owner has final authority to approve reinstatement of an account suspended under this serious-content moderation process.
An apology or appeal does not guarantee reinstatement.
Where no response or appeal is received, the account may remain suspended indefinitely, subject to applicable law, retention requirements and any later review.
Reinstating an account does not automatically restore blocked Moments or prohibited content.
clvrminds may maintain records of moderation decisions, including the affected Moment, action taken, responsible personnel, date, reason, notification status and subsequent review or appeal.
Notifications may be delivered through available service communication channels.
Failure or delay in delivering a notification does not automatically invalidate a necessary safety restriction, but clvrminds may take reasonable steps to retry or otherwise address the notification.
Relevant moderation records and evidence will be retained only as reasonably necessary for legitimate operational, security, dispute-resolution or legal purposes.
A suspended account does not, by itself, justify indefinite retention of unnecessary personal information.
Content involving suspected exploitation, threats to safety or other serious unlawful activity may require immediate restriction, preservation of necessary evidence and escalation to appropriate authorities where legally required or justified.
Such cases may be handled outside the ordinary seven-day review process.
Payment, advertising or commercial relationships do not exempt content from moderation or safety requirements.
clvrminds aims to provide useful and relevant information.
However, information such as prices, offers, availability, opening hours, ratings, locations, merchant details and other third-party information may change or occasionally be inaccurate.
Users should confirm important information directly with the relevant merchant or service provider before making a purchase, booking, travel decision or other decision where accuracy is important.
Recommendations, rankings, discovery results and personalised content are intended to assist discovery and should not be treated as guarantees.
clvrFOOD may use location information and third-party place information to help users discover nearby restaurants, food places and other relevant locations.
Distances, classifications, addresses, opening status and other location information may depend on third-party information and device location accuracy and may not always be exact.
Users may report incorrect place information where that capability is available.
Restaurants, businesses, merchants, course providers and other third parties accessible through clvrminds may provide their own products, services, offers and information.
Unless expressly stated otherwise, transactions or arrangements between you and a third party are between you and that third party and may be subject to additional terms imposed by them.
clvrminds is not responsible for the independent acts, products or services of third-party merchants or service providers except where responsibility cannot legally be excluded.
Offers, discounts and promotions may be subject to availability, eligibility requirements, expiry dates, stock availability and merchant-specific conditions.
clvrminds may modify or withdraw its own promotions where reasonably necessary.
Third-party merchants remain responsible for their own offers and fulfilment unless expressly stated otherwise.
Educational and informational content provided through clvrminds is intended for general learning and informational purposes.
Completion of a course or activity does not guarantee employment, professional accreditation, financial outcomes or other specific results unless expressly stated.
The clvrminds name, clvrFOOD name, branding, platform design, software and content owned by clvrminds are protected by applicable intellectual property laws.
Third-party content remains the property of its respective owners.
You may not reproduce, distribute, modify or commercially exploit protected clvrminds or clvrFOOD content without permission except where permitted by law.
You must not attempt to:
We may apply reasonable safeguards, limits or restrictions to protect users and the service from abuse.
We continuously work to improve clvrminds and clvrFOOD.
Features may be added, modified, restricted or discontinued, and temporary interruptions may occur for maintenance, security, operational or technical reasons.
We do not guarantee that every feature, place, merchant, offer or item of content will always be available.
To the extent permitted by applicable law, clvrminds is not responsible for losses arising from reliance on inaccurate or outdated third-party information, third-party products or services, user-contributed content, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits rights, remedies or protections that cannot legally be excluded or limited under applicable law.
We may update these Terms as clvrminds and clvrFOOD develop.
The latest version will be made available through our services with an updated effective date.
Where changes are material, we may provide additional notice or request renewed acceptance where appropriate.
Changes introducing automatic photograph deletion or materially affecting private-content handling will be communicated with appropriate advance notice.
These Terms are governed by the laws of Singapore, subject to any mandatory rights you may have under applicable law.
For questions about these Terms, contact:
clvrminds
Singapore
Email: support@clvrminds.com
Website: https://clvrminds.com
PRIVACY POLICY — clvrminds